"The Burrows Way" is a declaration of how our company chooses to business with you. At Burrows, we believe there is more to repairing and towing vehicles than nuts and bolts and chains. Each job represents an opportunity to serve our customers with honor and integrity.
The Burrows Way exemplifies HONOR
Fellow members of the organization, their families and customers are held in the highest regard. Actions, solutions and conversation bearing RESPECT, HONESTY and EMPATHY shall be our trademark.
The Burrows Way is dedicated to INTEGRITY
It applies FAIRNESS regardless of the circumstance. It is TRANSPARENT in matters of finance. It understands the limits of the organization and will not cause harm by insisting that a solution come from within it. It recognizes that God is the source of all WISDOM.
The Burrows Way is STRATEGIC
It recognizes challenges as opportunities for success. It is OBSERVANT in its approach for solutions. It is DETERMINED to succeed using conventional and unconventional resources and strategies.
The Burrows Way embraces its HERITAGE
It reflects upon its traditions while focusing on its future. It is RESPONSIVE to the changing industry environment without compromising the historical values that set it apart. PREPARATION of its employees to be leaders and role models among their peers shall be its goal.